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Digital Divide

 

White Papers

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OECD — Bridging the rural digital divide (2018, Digital Economy Papers No. 265)

A policy paper examining broadband-access gaps in rural/remote areas of OECD countries, assessing broadband-gap data, defining speed/access benchmarks, and evaluating policies for improving access and adoption — useful for comparing international rural broadband equity strategies.

 

National Digital Inclusion Alliance (NDIA) Why Smart Communities Need Digital Inclusion (White Paper)

Explores how “smart community” or smart-city initiatives must embed digital inclusion to avoid deepening existing divides, arguing for equity-centered planning in urban and suburban settings.

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Brookings Institution Bridging the digital divide through digital equity offices (2020)

Advocates for establishing local “digital equity offices” to coordinate broadband access, affordability, and digital skills — a structural/policy-oriented approach to closing digital gaps.

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Broadband Communities White Paper: Bridging the Digital Divide in Affordable Housing (2024)

​​Focuses on digital divides in affordable/multifamily housing, especially community-wide WiFi solutions; emphasizes that without broadband built into housing, access remains inequitable for low-income residents.

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Federal Reserve Bank of Cleveland — Broadband and Beyond: Getting Connected in the Fourth District (2023)

A community-development-oriented report analyzing digital equity as access, affordability, and adoption challenges; offers insights on policy and community strategies — good for linking broadband to economic opportunity and development.

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State Educational Technology Directors Association (SETDA) The Universal Connectivity Imperative: Sustaining Progress to Close the Digital Access Divide in K–12 Education (2025)

A comprehensive, up-to-date national-level analysis of K–12 digital access in the U.S., with data on where states stand — only 27% reportedly have sustainable plans for digital access as key federal programs sunset. Provides policy recommendations and a roadmap for education leaders.

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​National Digital Inclusion Alliance (NDIA) State Digital Equity Implementation Manual (2024)

Practical guide for states, territories, and local practitioners on how to implement digital equity plans — including best practices for broadband access, device distribution, digital skills, performance metrics, and sustainability. Very helpful for districts, nonprofits, or consultants designing inclusion programs.

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Digital Promise “Digital Equity” & related reports (2022, ongoing)

Covers digital equity from a learner-centered lens: access, device share, digital literacy, and equity gaps — especially relevant for educators, school districts, and those designing digital learning initiatives.

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Public Policy Institute of California (PPIC)  The Digital Divide in Education (2022)

While focused on California, offers data and insights relevant broadly — especially regarding how COVID-19 exposed inequities, and how low-income, minority, and non-college-educated households faced greater connectivity barriers. Useful for understanding equity patterns and demographic disparities.

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Federal Reserve Bank of Cleveland Broadband and Beyond: Getting Connected in the Fourth District (2023)

A community-development–oriented analysis of digital equity, focusing on access, affordability, and adoption — valuable if you want to connect broadband equity to economic opportunity, jobs, and community revitalization.

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Common Sense Media / EducationSuperHighway / Boston Consulting Group — Connect All Students: How States and School Districts Can Close the K–12 Digital Divide (2021–2022)

Focused on K–12 schools, this series assesses the “homework gap,” device and broadband access, and outlines actionable steps and cost estimates for states/districts to ensure all students have connectivity at home. Particularly relevant if your work involves special programs or underserved students.

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Publications

Bridging the Digital Divide: Technology, Community and Public Policy — Lisa J. Servon (2002)

Servon examines unequal access to information technology across cities, analyzes whether past policy interventions and community-based efforts have worked, and offers recommendations for future public policy.

 

Bridging the Digital Divide in the US: Planning Innovative State and Local Approaches  by Mildred E. Warner, Natassia A. Bravo & Duxixi (Ada) Shen (2025)

Focuses on how state and local governments, in rural, low-income, or marginalized communication plan and implement broadband access, digital equity, and community connectivity. Includes real-world case studies, policy frameworks, and implementation strategies.

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Bridging the Digital Divide by Oscar Pérez de la Fuente & JÄ™drzej Skrzypczak (2025)

A multidisciplinary, up-to-date exploration of digital inequalities in the modern age — not just access, but how inequalities intersect with discrimination, algorithmic bias, economic inequality, digital labor, cyber-security, and social exclusion. Useful if you want a broad, systemic view of what “digital divide” means today.

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Undividing Digital Divide: Digital Literacy by Dinçay Köksal, Ömer Gökhan Ulum, Gülten Genç (2023)

Focuses on the “literacy” side of the divide — i.e. digital skills, access to learning, and education inequalities tied to technology. Good for education-policy professionals looking at how to build equitable digital learning environments.

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The Digital Divide by Mark Bauerlein (2011)

A culturally oriented compilation of essays and commentary on how the digital/social-media revolution affects education, information access, attention spans, reading habits, social behavior, youth culture, and societal inequality. Useful for understanding the broader social and cultural dimensions of digital inequality, beyond just broadband access.

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​Digital Divide — by Pippa Norris (2001)

A global-comparative look at internet access and usage across 179 countries. The book explores how the internet may widen or reduce inequalities — analyzing economic, social, and democratic divides that arise when some populations have access and others don’t.

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The Digital Disconnect: The Social Causes and Consequences of Digital Inequalities — by Ellen Helsper (2021)

Rather than focusing solely on who’s “connected” and who isn’t, this book investigates how digital and social inequalities relate — including access, digital skills/literacy, civic participation, and real-life social consequences. Offers robust theoretical grounding plus qualitative insights.

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Digital Literacy and Inclusion: Stories, Platforms, Communities — edited by Danica Radovanović (2023)

Focuses on “digital literacy and inclusion,” rather than just infrastructure or access. Explores how people’s ability to use, understand, and engage with digital tools affects inclusion — relevant when thinking beyond hardware to meaningful connectivity and equity.

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Bridging the Digital Divide — edited by Oscar Pérez de la Fuente & JÄ™drzej Skrzypczak (2025)

Analyzes digital inequalities in the modern age — including access, discrimination, digital labor, cybersecurity, social exclusion, and how algorithmic or systemic biases can deepen the divide. Good for a systemic, up-to-date view of digital inequality in 2020s.

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Digital Divide Issues — by Priya Reddy (2025)

This book frames the digital divide not just as a technological problem, but as a reflection of deeper socioeconomic inequality. It reviews how lack of digital access limits economic opportunity, social participation, and civic engagement, including policy and community-led interventions.

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Uneven Innovation: The Work of Smart Cities — by Jennifer J. Clark (2020)

Examines how the deployment of “smart-city” technologies and digital infrastructure can both improve services and reinforce social and spatial inequalities. Offers a cautionary lens — important when planning digital inclusion in communities, cities, and urban/suburban settings.

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Resources

Federal & State Funding Programs

Broadband & Connectivity

  • FCC’s E-Rate Program
    Helps schools and libraries obtain affordable broadband and telecommunications services.

  • FCC Affordable Connectivity Program (ACP)—Replacements by States
    Although ACP ended nationally, several states and ISPs launched replacement or discount programs.

  • NTIA Broadband Equity, Access, and Deployment Program (BEAD)
    Grants to states to expand high-speed internet infrastructure.

  • USDA ReConnect Program
    Supports broadband expansion in rural and underserved communities.

  • Digital Equity Act Grants (NTIA)

  • Supports digital skills, devices, and broadband adoption initiatives.

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Foundations & Nonprofit Resources

Grantmakers

  • Ford Foundation – Technology & Society
    Funds projects that increase equitable tech access.

  • Knight Foundation – Community Information Access
    Supports digital inclusion efforts in select U.S. cities.

  • Walton Family Foundation
    Occasionally funds digital learning and access initiatives.

  • Google.org Digital Equity Grants
    Focus on digital skills training and access.

  • AT&T Connected Learning Initiative
    Grants, connectivity, and devices for schools/community centers.

 

Nonprofits Leading Digital Inclusion

  • National Digital Inclusion Alliance (NDIA)
    The leading organization for digital equity policy, research, and community tools.

  • EveryoneOn
    Helps families access low-cost internet and devices.

  • Digital Promise
    Works with school districts to expand digital learning capacity.

  • TechSoup
    Discounted hardware, software, and tech support for nonprofits and schools.

 

Technology & Device Resources

Discount/Donation Programs

  • Computers for Learning (GSA)
    Donates surplus federal computers to schools and nonprofits.

  • Human-I-T
    Low-cost devices and tech support for low-income families.

  • PCs for People
    Refurbished computers and discounted internet service.

 

Hotspot/LTE Solutions

  • Kajeet SmartSpot
    Education-focused hotspots with CIPA filtering.

  • T-Mobile Project 10Million
    Provides free hotpots and data to qualifying student households.

  • Verizon Innovative Learning
    Devices, connectivity, and STEM programming.

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Digital Literacy & Family Engagement Tools

  • Northstar Digital Literacy
    Assessments and training modules for adults and students.

  • Common Sense Media – Digital Citizenship Curriculum
    Helps families and students safely navigate online tools.

  • Google Applied Digital Skills
    Free curriculum for core tech skills.

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Policy & Advocacy Resources

  • Digital Equity Act Planning Hub (NTIA)
    Frameworks for statewide digital equity plans.

  • State Broadband Offices
    Each state has a digital equity plan and available funding.

  • EducationSuperHighway
    Expertise and tools for broadband mapping, affordability, and Wi-Fi expansion.

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